At Astute Simplicity Health, we know that seeing a provider isn’t always easy now that we are living with COVID-19. That is why we offer benefits for telehealth, making access for these services easier.
Benefits for telehealth consultations are available where deemed clinically appropriate for the following Extras services:
- Clinical Psychology
- Counselling
- Physiotherapy
- Occupational Therapy
- Speech Pathology
- Exercise Physiology
- Osteopathy
- Dietetics
- Diabetes Education
- Eye Therapy
How to submit a claim towards your telehealth consultation
There are two ways to submit a claim for telehealth consultations.
Simplicity Health App
To make your claim through our free Simplicity Health app, simply download from either the App Store or Google Play by searching for ‘Simplicity Health’. When installing the app for the first time you will need to provide your member number and your date of birth. To submit a claim, simply take a clear photo of the telehealth consultation receipt, press the confirm button, select who the claim is for, and press send.
Email
You can simply email a photo of the telehealth consultation receipt to
astute@stlukes.com.au